About the Center for Coaching Certification, CCC

Mission

Enhance your Coach training experience with quality, professionalism and support.

Vision

A high-quality, ethical norm throughout the coaching industry achieved through leadership by example.

All coaches earning their Certified Professional Coach designation provide client-focused coaching and subscribe to Core Values and to the Code of Ethics below.  The Center for Coaching Certification values a high-quality, ethical norm throughout the coaching industry and sees supporting a cohesive effort for industry values, ethics, and core competencies as increasingly important.  The Center for Coaching Certification is aligned with ICF, the International Coaches Federation.

ICF's Core Values:

Preamble: We are committed to reliability, openness, acceptance and congruence and consider all parts of the ICF Community mutually accountable to uphold the following values:

• Integrity: We uphold the highest standards both for the coaching profession and our organization.
• Excellence: We set and demonstrate standards of excellence for professional coaching quality, qualification and competence
• Collaboration: We value the social connection and community building that occurs through collaborative partnership and co-created achievement.
• Respect: We are inclusive and value the diversity and richness of our global stakeholders. We put people first, without compromising standards, policies and quality.

ICF Code of Ethics

Part One: Definition of Coaching

Section 1: Definitions

• Coaching: Coaching is partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.
• A professional coaching relationship: A professional coaching relationship exists when coaching includes a business agreement or contract that defines the responsibilities of each party.
• An ICF Professional Coach: An ICF Professional Coach also agrees to practice the ICF Professional Core Competencies and pledges accountability to the ICF Code of Ethics.

In order to clarify roles in the coaching relationship, it is often necessary to distinguish between the client and the sponsor. In most cases, the client and sponsor are the same person and therefore jointly referred to as the client. For purposes of identification, however, the International Coach Federation defines these roles as follows:

• Client: The "client" is the person(s) being coached.
• Sponsor: The "sponsor" is the entity (including its representatives) paying for and/or arranging for coaching services to be provided.

In all cases, coaching engagement contracts or agreements should clearly establish the rights, roles, and responsibilities for both the client and sponsor if they are not the same persons.

Part Two: The ICF Standards of Ethical Conduct

Preamble: ICF Professional Coaches aspire to conduct themselves in a manner that reflects positively upon the coaching profession; are respectful of different approaches to coaching; and recognize that they are also bound by applicable laws and regulations.

Section 1: Professional Conduct At Large

As a coach:
1) I will not knowingly make any public statement that is untrue or misleading about what I offer as a coach, or make false claims in any written documents relating to the coaching profession or my credentials or the ICF.

2) I will accurately identify my coaching qualifications, expertise, experience, certifications and ICF Credentials.

3) I will recognize and honor the efforts and contributions of others and not misrepresent them as my own. I understand that violating this standard may leave me subject to legal remedy by a third party.

4) I will, at all times, strive to recognize personal issues that may impair, conflict, or interfere with my coaching performance or my professional coaching relationships. Whenever the facts and circumstances necessitate, I will promptly seek professional assistance and determine the action to be taken, including whether it is appropriate to suspend or terminate my coaching relationship(s).

5) I will conduct myself in accordance with the ICF Code of Ethics in all coach training, coach mentoring, and coach supervisory activities.

6) I will conduct and report research with competence, honesty, and within recognized scientific standards and applicable subject guidelines. My research will be carried out with the necessary consent and approval of those involved, and with an approach that will protect participants from any potential harm. All research efforts will be performed in a manner that complies with all the applicable laws of the country in which the research is conducted.

7) I will maintain, store, and dispose of any records created during my coaching business in a manner that promotes confidentiality, security, and privacy, and complies with any applicable laws and agreements

8) I will use ICF member contact information (e-mail addresses, telephone numbers, etc.) only in the manner and to the extent authorized by the ICF.

Section 2: Conflicts of Interest

As a coach:
9) I will seek to avoid conflicts of interest and potential conflicts of interest and openly disclose any such conflicts. I will offer to remove myself when such a conflict arises.

10) I will disclose to my client and his or her sponsor all anticipated compensation from third parties that I may pay or receive for referrals of that client.

11) I will only barter for services, goods or other non-monetary remuneration when it will not impair the coaching relationship.

12) I will not knowingly take any personal, professional, or monetary advantage or benefit of the coach-client relationship, except by a form of compensation as agreed in the agreement or contract.

Section 3: Professional Conduct with Clients

As a coach:
13) I will not knowingly mislead or make false claims about what my client or sponsor will receive from the coaching process or from me as the coach.

14) I will not give my prospective clients or sponsors information or advice I know or believe to be misleading or false.

15) I will have clear agreements or contracts with my clients and sponsor(s). I will honor all agreements or contracts made in the context of professional coaching relationships.

16) I will carefully explain and strive to ensure that, prior to or at the initial meeting, my coaching client and sponsor(s) understand the nature of coaching, the nature and limits of confidentiality, financial arrangements, and any other terms of the coaching agreement or contract.

17) I will be responsible for setting clear, appropriate, and culturally sensitive boundaries that govern any physical contact I may have with my clients or sponsors.

18) I will not become sexually intimate with any of my current clients or sponsors.

19) I will respect the client's right to terminate the coaching relationship at any point during the process, subject to the provisions of the agreement or contract. I will be alert to indications that the client is no longer benefiting from our coaching relationship.

20) I will encourage the client or sponsor to make a change if I believe the client or sponsor would be better served by another coach or by another resource.

21) I will suggest my client seek the services of other professionals when deemed necessary or appropriate.

Section 4: Confidentiality/Privacy

As a coach:
22) I will maintain the strictest levels of confidentiality with all client and sponsor information. I will have a clear agreement or contract before releasing information to another person, unless required by law.

23) I will have a clear agreement upon how coaching information will be exchanged among coach, client, and sponsor.

24) When acting as a trainer of student coaches, I will clarify confidentiality policies with the students.

25) I will have associated coaches and other persons whom I manage in service of my clients and their sponsors in a paid or volunteer capacity make clear agreements or contracts to adhere to the ICF Code of Ethics Part 2, Section 4: Confidentiality/Privacy standards and the entire ICF Code of Ethics to the extent applicable.

Part Three: The ICF Pledge of Ethics

As an ICF Professional Coach, I acknowledge and agree to honor my ethical and legal obligations to my coaching clients and sponsors, colleagues, and to the public at large. I pledge to comply with the ICF Code of Ethics, and to practice these standards with those whom I coach.

If I breach this Pledge of Ethics or any part of the ICF Code of Ethics, I agree that the ICF in its sole discretion may hold me accountable for so doing. I further agree that my accountability to the ICF for any breach may include sanctions, such as loss of my ICF membership and/or my ICF Credentials.

Approved by the Ethics and Standards Committee on October 30, 2008.
Approved by the ICF Board of Directors on December 18, 2008.

Center for Coaching Certification Opportunities

Opportunities to Become a CCC Coach Trainer:

The Center for Coaching Certification is interested in speaking with you about future possibilities.  If you have experience in both Coaching and training, and are interested in independent contractor opportunities, please email your resume.  Tell us about your executive coach training or life coach certification experience.

Opportunities to Become a CCC Continuing Education Trainer:

The Center for Coaching Certification is expanding continuing education offerings and open to suggestions, ideas, and new trainers for professional development and leadership programs.  If you have experience in both training and an area in which Coaches and their clients are served through continuing education, and you are interested in independent contractor opportunities, please email your resume.

Collaboration:

The Center for Coaching Certification collaborates with businesses and organizations that provide services our Coaches and their clients might be interested in accessing.

If you would like to be included in our database of service providers, please call or email.  We ask for the business name, contact name, website, contact phone, contact email, a 50 word description of services, and three references.

If your employees, network, or clients could benefit from our services, we would be happy to provide information and references.

CCC supports nonprofits through donations and scholarships.  To learn more, contact us now.

About Our Founder

Cathy Liska is the CEO/founder of Effect Services, the Center for Coaching Certification, and the Center for Mediator Certification.

Cathy’s personal mission statement is “People.”  Cathy is known for her passion in sharing the insight, experience, positive attitude, and information that empower others to achieve the results they desire.

As the Guide from the Side™, she is recognized among the best internationally in training, coaching, mediation, and consulting. Cathy has presented, trained, and facilitated thousand of events, workshops, certification courses, and organizational retreats. She freely shares from her 20 years of experience in business ownership and management.

To ensure she continues to stay current in related fields and areas of expertise, Cathy has earned the following designations: Certified Master Coach Trainer, Certified Professional Coach, Certified Consumer Credit Counselor, Real Estate Broker (in 3 states), Certified Apartment Manager, Certificate of Excellence in Nonprofit Leadership and Management, Grief Support Group Facilitator, Certified in the Drucker Self-Assessment Tool, Certified Trainer/Facilitator, Certified Family Mediator, and Certified Civil Mediator.

Cathy enjoys coaching, mediation, and training.  Her coaching niche areas include Business Development, Communication and Conflict, and Intentional Living and Cathy limits herself to no more than 12 clients at a time.  Cathy mediates family cases including divorce, parent/teen, and whole family; civil cases include workplace, peer mediation, neighborhood, and real estate.

Cathy is a member of the following organizations:

ICF – International Coaches Federation

AICI – Association of Image Consultants International

ASTD – American Society for Training and Development

NAWBO – National Association of Women Business Owners

C4W - Center for Women

ECEW - East Cooper Entrepreneurial Women

MMCC – Mediation and Meeting Center of Charleston

FPA – Financial Planners Association